Jayson Panganiban

Principal Consultant

• Developed SmartCOMM CCM templates, document rules, and reusable components for insurance policy, claims, billing, and compliance communications.
• Integrated SmartCOMM with core insurance systems using XML/JSON payloads, APIs, and document generation services for on-demand and batch processing.
• Delivered high-volume omnichannel communications across PDF, print, SMS, fax, responsive email, and digital channels with dynamic content, personalization, and compliance controls.
• Supported configuration, data mapping, testing, deployment, and incident resolution to ensure scalable, accurate, and standardized customer communication workflows.

Senior Consultant

• Built and maintained scalable automation frameworks for complex insurance platforms across policy, claims, and underwriting workflows.
• Delivered multi-channel validation across PDF, email, SMS, and related communication outputs aligned to business and regulatory rules.
• Integrated automation into delivery workflows to improve release confidence, earlier defect detection, and maintainable quality practices.
• Developed SmartCOMM templates, document rules, and reusable components for insurance communications.

Software Engineer in Automation

• Served as a Test Automation Consultant at ANZ within the Payments and Messaging division.
• Built and maintained automated test frameworks covering backend payment-processing APIs and frontend applications.
• Executed chaos engineering experiments to validate system resilience under load, failover, and degraded-network conditions.
• Performed comprehensive UI accessibility testing (WCAG) to ensure compliant, robust, and user-friendly interfaces across critical payment workflows.

Test Engineer

• Specialized as a consultant in test automation and performance engineering across multiple crypto and blockchain projects.
• Architected end-to-end testing strategies for high-throughput cryptocurrency trading platforms, including automated validation of trading services and Crypto-as-a-Service (CaaS) components.
• Engineered performance and load-testing scenarios to benchmark latency, throughput, and overall system stability under extreme market volatility and stress conditions.

Test Architect

• Led the end-to-end automation strategy for the travel domain, cutting manual testing effort by 50%. Engineered scalable automation frameworks and reusable libraries, significantly boosting test coverage, execution speed, and long-term maintainability.
• Collaborated closely with cross-functional teams to integrate automation into CI/CD pipelines, enabling faster feedback loops and improving release confidence across multiple product lines.
• Championed the adoption of shift-left testing practices, embedding quality early in the development lifecycle and fostering a culture of proactive quality assurance.
• Mentored junior testers and developers on automation best practices, test design, and effective use of tools, contributing to a stronger overall testing capability within the organization.

Test Lead

• Led a team of testers responsible for testing and quality assurance of financial software products. Collaborated with cross-functional teams to ensure product quality and meet client requirements.
• Developed and executed test plans, test cases, and test scripts to validate software functionality, performance, and security.
• Provided training and mentorship to junior testers, fostering a culture of continuous learning and improvement within the team.

Software Engineer

• Developed and maintained software applications, ensuring high performance, scalability, and reliability.
• Collaborated with cross-functional teams to gather requirements, design solutions, and implement features.
• Participated in code reviews, debugging, and troubleshooting to deliver high-quality software products.